NCR Simple Fault Phenomenon

- Apr 17, 2018-

1. Turn on the power, ATM no display, no action, the DC power status indicator is red.

Causes of the fault: (1) The position of the DC power module insertion letter is not enough, resulting in only a part of the DC voltage output; (2) DC power module failure.


(1) Check if the power module is inserted into position; (2) Replace the power module or request repair service from the NCR service center.

2. ATMs can be open for business, readers reading and writing are normal, but can not return the card and swallow the card.

Cause of the malfunction: debris is present between the entrance of the card reader and the card reading channel, so that the mechanical transmission device cannot be sent out normally.

Treatment method: Open the reader entrance, clear the entrance debris.